My research explores the technology of conversation: what interactional things computers can do, such as helping us work together and they can’t do, such as aesthetic judgements and cultural practices. This interdisciplinary work involves building methodological interfaces between HCI, psychology, and conversation analysis.

Recent publications

379534 KP73UGSG Saul Albert 1 apa 3 date 1889 /wp-content/plugins/zotpress/
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Stokoe, E., Albert, S., & Pearl, C. (2026). What is “conversational” about conversational technologies, products, and services? Insights from conversation analysis. Annual Review of Applied Linguistics, 1–16. https://doi.org/10.1017/S0267190526100233
Pilnick, A., Bridgstock, L., Albert, S., O’Brien, R., & Borneuf, A.-M. (2026). What Counts as ‘Real’ in Healthcare Interaction? Examining Human/Technology Hybrid Simulation Interactions in Communication Skills Training. Sociology of Health & Illness, 48(8), e70284. https://doi.org/10.1111/1467-9566.70284
Albert, S., Sargent, H., & Schoorens, A. (2026). “You’re Not Listening”: LLM ‘Smart Speakers’ Need to Learn When to Shut Up. Proceedings of the 2026 ACM Conversational User Interfaces Conference (CUI ’26). https://doi.org/10.1145/3816046.3816307
Saul Albert Headshot by JP de Ruiter - https://janderuiter.zenfolio.com

Senior Lecturer in Social Science (Social Psychology)

Loughborough University

Google Scholar

s.b.albert@lboro.ac.uk